Annapolis, MD, February 20, 2013 - The Squires Group, Inc. (TSGi) announced today it has been named to Inavero’s 2013 Best of Staffing™ Client list. Presented in partnership with CareerBuilder, the fourth annual Best of Staffing list is based on the client survey and recognizes staffing firms that are delivering exceptional service to their clients.
Less than 1% of all staffing agencies in North America receive the Best of Staffing award for service excellence. This recognition highlights The Squires Group as one of the go-to consulting firms that companies are turning to hire top ERP and IT talent for both consulting and career placement.
“The 2013 Best of Staffing Client award is a special award for TSGi because it exemplifies our focus on client service and solution delivery excellence. To receive this recognition after winning the 2012 Best of Staffing Talent award for delivering exceptional service to our consultants means we are living up to our mission of becoming one of the most trusted regional partners for ERP and IT Staffing solutions. The entire staff at TSGI is thrilled about the recognition. Especially since we strive to hire people that love to serve and these awards show that caring for our client and consultant relationships is at the core of what we do” says Eric Galasso, President of The Squires Group.
Utilizing the Net Promoter® methodology, this year’s 2013 Best of Staffing Client winners achieved satisfaction scores quadruple the industry average. This stark contrast in scores is a clear indication that the firms who have earned their way onto the 2013 Best of Staffing™ list truly stand out for their service quality.
The Squires Group received satisfaction ratings of 9 or 10 out of 10 from 88.2 percent of their clients, significantly higher than the industry’s average of 39 percent.
“Few things are more important to companies than the employees you hire,” said Inavero Founder and CEO, Eric Gregg. “The same holds true for candidates on their quest for employment. Staffing agencies have proven to successfully connect companies with permanent and temporary employees. Since the end of the recession, the staffing and recruiting industry has created more jobs than any other single industry in the country**, yet so many companies and job candidates don’t take advantage of this expertise and resource. Our hope is that both companies and talent use the Best of Staffing lists as a benchmark to help select a staffing agency that can either secure the talent or employment opportunity they need.”
Inavero’s complete Best of Staffing list can be viewed at www.bestofstaffing.com. For more information about Inavero, visit www.inavero.com. To learn more about The Squires Group visit www.squiresgroup.com.
®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
**Bureau of Labor Statistics
About The Squires Group
The Squires Group, Inc. is a WBENC certified woman-owned, professional services firm, founded in 1994, by Nancy Squires, with its principal operations located in Annapolis, Maryland. TSGi specializes in ERP and IT consulting and career placement for process reengineering, change management, implementation, upgrades, and web-enabled integration of IT solutions. TSGi provides short to long-term services for mid to tier-one commercial and Federal clients throughout the Mid-Atlantic region and select national markets. For more information on The Squires Group, please visit www.squiresgroup.com.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Association’s exclusive research partner.
Inavero’s Best of Staffing™ is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from their clients and the people they help find jobs (employed talent). The Best of Staffing winner lists are a central place that businesses and talent go to find the best staffing agencies to call when they are in need.